Frequently asked questions
Everything we are asked most often, in one place. If your question is not here, ask us directly — we answer every one.
Getting started
What is Slayt AI?
Project delivery intelligence software. It monitors your projects continuously — milestones, decisions, risks, updates and benefits — detects failure patterns before they materialise, and generates board-ready reports from real data. It is not a task tracker. It reads what your team records and tells you what is actually happening.
Do I need project management experience to use it?
No. The platform adapts to your experience level. If you are managing a project for the first time, it tells you what to watch and what to do next in plain language. If you are an experienced programme director, it gives you portfolio-level intelligence and board reporting.
Can I see it before I sign up?
Yes — see a live project with real data, no login and no signup: slayt-ai.com/demo/huru-supplier-cost. That is the same read-only status view any customer can generate for their own projects from the project Settings tab, to share with a sponsor, board or funder who has no account. If you would like a guided walkthrough instead, request one at slayt-ai.com/demo and we will arrange it.
Trial & billing
What does the 14-day trial include?
The full platform — every feature of your chosen tier, all monitoring signals active, continuous health scoring from day one. There is no reduced trial version. You experience exactly what you are paying for.
Do you take card details at signup?
Yes. Card details are required to start your trial. You will not be charged until day 15. Cancel before then and no payment is taken.
What happens when the trial ends?
Your subscription begins automatically on day 15 at your chosen tier price. Stripe emails you a reminder three days before the trial ends. You can cancel, downgrade, or change tier at any time before day 15 with no charge.
Can I cancel anytime?
Yes. Cancel from your account settings at any time. If you cancel mid-month on a monthly plan, you keep access until the end of the billing period. No cancellation fees. No lock-in contracts.
When should I add project slots instead of upgrading my tier?
Add project slots when you temporarily need more workspaces — for example, running a tender or a short-term engagement. Upgrade your tier when you consistently need more projects, more users, or a higher level of intelligence. The platform will flag when add-on costs exceed the upgrade value.
Can I upgrade or downgrade my tier at any time?
Yes. Upgrade immediately — your new tier activates the same day and you are billed pro-rata. Downgrade at the end of your current billing period. Founding Member discount applies to your upgraded tier for as long as your discount runs.
Is there a minimum contract length?
No. Monthly plans are month-to-month with no minimum. Annual plans are paid upfront for 10 months with no lock-in — cancel mid-year and receive a pro-rata refund for unused complete months.
Discounts & partners
What is the founding member discount and how does it work?
The first 50 customers get founding member pricing on their chosen tier. It is applied automatically when you start your trial — there is no code to type and nothing to remember. It applies to your tier and to upgrades made while the discount is running. Once the 50 places are gone the discount stops being offered.
Is there a discount for charities?
Verified registered charities, Community Interest Companies and housing associations receive discounted pricing. Verification requires a Charity Commission registration number checked against the public register. Apply for the charity discount. It cannot be combined with the founding member discount — you receive one or the other, never both.
How does the referral discount work?
If you are referred by an existing Slayt AI partner, you receive 50% off your first month automatically when you use their referral code at checkout. The partner who referred you earns 15% commission on your monthly subscription for 12 months. No action needed on your part beyond using the referral link or code.
Product capability
What sectors does Slayt AI support?
23 named sectors are built in from day one — Government & Public Sector, Police, Justice & Emergency Services, Healthcare, Social Care & Community Services, Education, Construction & Infrastructure, Technology, Digital & AI, Financial Services & Fintech, Non-profit & Charity, Manufacturing & Engineering, Retail & Consumer, Legal & Professional Services, Energy & Utilities, Social & Affordable Housing, Property & Real Estate, Life Sciences, Pharma & Biotech, Transport & Logistics, Aerospace & Defence, Media, Broadcasting & Publishing, Marketing, PR & Communications, Hospitality, Leisure & Tourism, Sport & Events, Consulting & Advisory. Anything outside them can be entered as free text on the project itself. Included in every paid tier at no extra charge.
Can consultants use Slayt AI with multiple clients?
Yes. Subscribe to any tier and create a workspace per client — every project carries its own sector, so each client automatically gets the right risk library and templates. The Consultant Pack, which adds a dedicated client portfolio view on top of that, is coming soon. Separately, and with no subscription required, you can register as a Type B Referral Partner: share your unique code and earn 15% commission for 12 months on every organisation that subscribes.
What is the Consultant Pack?
A planned add-on for consultants running project delivery across several clients. It is not yet available to buy, and we are not selling it until it does more than the standard tiers already do. Talk to us at hello@slayt-ai.com if you want early access.
What are advisory packages?
Seven structured expert engagements: Single Advisory Session (£295, 90 minutes); Project Onboarding Support (£295 per project, form, configuration, walkthrough call); Recovery Diagnosis (£2,500, 10 working days); PMO / Governance Setup (from £3,500, £500 discovery call, then scoped); Interim Delivery Cover (£850 per day, 5–20 working days typical); Procurement & Commercial Review (£1,200, 10 working days from receiving all documents); Retainer (£2,500 per month · 2 days · 3-month minimum, 2 days a month · 3-month minimum). 2 require an active Slayt AI subscription because they run on your platform data; the rest are open to anyone. There is no founding-member discount on advisory. Engagements under £1,500 are paid by card upfront; at £1,500 and above we take a 50% deposit and the balance is due 15 days after we invoice you. Every engagement is delivered remotely by default.
How is this different from a task tracker, and does it replace my existing tools?
It does not replace them — it sits above them. Your team keeps using whatever they use to track tasks. Task trackers record what you put in; Slayt AI reads what you did not explicitly provide — sponsor engagement, decision velocity, budget drift, silence — and identifies the combinations that precede failure. Then it generates the executive reporting those tools cannot produce.
Security & data
Is my data secure and where is it stored?
All data is stored in the UK — West EU London region. Slayt Intelligence Limited is registered with the ICO (ZC107309). The platform is UK GDPR compliant with row-level security isolating every organisation data. Your project data is never used to train AI models.
What happens to my projects and documents if I stop subscribing?
We retain your account and project data for the duration of your subscription and for 90 days after cancellation, after which we delete it. Deletion is carried out by us rather than by an automated job, so email hello@slayt-ai.com if you would like it done sooner, or want written confirmation that it has been done, and we will action it and confirm within 30 days. Closed projects follow exactly the same rule as active ones — closing a project neither shortens nor extends how long its data is kept. Every document can be exported to Word from the Documents tab of its project, and we would encourage you to export anything you want to keep before you cancel.
Still deciding?
See the tiers and what each includes, or ask us anything not covered here.